Group Class Check-In (Client Guide)

How to Check In to Group Classes:

Method 1: Scan QR Code (Recommended)

1. Find the QR Code - Displayed at gym entrance, front desk, or in class area 2. Open Your Phone Camera - No app download needed! 3. Point Camera at QR Code - Your phone will detect it automatically 4. Tap the Notification - Opens the check-in page in your browser 5. Check In - If you're booked, tap "I'm Here - Check In" button 6. Done! - You're checked in (takes about 10 seconds total)

Method 2: Staff Check-In

1. Staff member searches for your name in the kiosk 2. They click "Check In" next to your name 3. You're checked in!

If You're Not Booked (Drop-In):

1. Scan the QR code (same as above) 2. Select "I'm New / Drop-In" option 3. Enter your name and email (phone optional) 4. Submit - you're registered! 5. If payment is required, you'll receive a secure payment link via email 6. You don't have to pay before joining the class

Check-In Requirements:

• Must be booked - For regular check-in, you need a booking for the class • Time window - Check-in opens 30 minutes before class starts • Login optional - If you're booked, you can check in without logging in • No app needed - Works in any phone browser

What Happens After Check-In:

• Your attendance is recorded • Trainer can see you're checked in • Capacity counts update in real-time • Your workout history is updated

Troubleshooting:

• "QR code not working" - Make sure you're scanning the correct code for today's class • "Can't check in" - Check if you're booked for this class • "Check-in closed" - Check-in opens 30 minutes before class, closes when class ends • "Class full" - Class has reached capacity, contact trainer • "Invalid QR code" - QR code may have expired, ask staff for a new one

Tips:

• Check in early to secure your spot • Save the check-in page to your phone home screen for faster access • If you're running late, you can still check in during class • Drop-ins are welcome - just scan and register!