Check-In & Lead Generation
Check-In & Lead Generation
Group class check-in and capturing new leads
Pre-Sales QR Code (Trainer Guide)
Generate Pre-Sales QR Code for Lead Generation:
What is a Pre-Sales QR Code?
A pre-sales QR code allows potential clients to quickly sign up and beco...
Group Class Check-In (Trainer Guide)
Managing Group Class Check-Ins:
Accessing Check-In Tools:
1. Dashboard Widget - "Class Check-In" widget shows today's classes
2. Quick Actions - Each...
Waitlists and Auto-Promotion
How Waitlists Work:
When a group class reaches full capacity, clients can be added to a waitlist instead of being turned away. When a confirmed atten...
Understanding Credits & Billing
What Are Credits?
Credits control how many sessions a client can attend. Each service type grants credits in a different way.
The Three Service Types...
Group Class Check-In (Client Guide)
How to Check In to Group Classes:
Method 1: Scan QR Code (Recommended)
1. Find the QR Code - Displayed at gym entrance, front desk, or in class area
...
Managing Leads
Converting Leads to Clients:
Where Leads Come From:
• Pre-Sales QR Code - Potential clients scan your QR code and sign up
• Drop-In Check-Ins - Walk-...
Managing Appointments, Cancellations & No-Shows
Booking Appointments:
• Credits are NOT checked at booking time. Trainers can schedule freely.
• Recurring appointments can be set up months in advanc...