A TrueCoach alternative
for Australian PTs
without the 5% fee.
Since 7 January 2026, TrueCoach Payments takes 5% of every successful client transaction, on top of the USD subscription. BuildStability runs on Stripe Connect direct: your clients pay into your own Stripe balance, and BuildStability charges zero platform commission. AUD billing, GST tax invoices in your ABN, AI periodised programs, and a 90-day client journey at A$90/month for 100 clients.
TrueCoach vs BuildStability, monthly
BuildStability Pro is A$90/mo for up to 100 clients, twice TrueCoach Pro's cap. Founding Members get 25% off for life (A$67.50/mo, anchor shown struck through). USD-to-AUD conversion at ~1.39 (XE, 1 May 2026). Your bank may add an FX fee on top of TrueCoach's USD charge.
Feature comparison. Honest.
What TrueCoach includes vs what BuildStability includes. Rows where TrueCoach wins are not hidden. They are marked so you can decide.
| Feature | BuildStability | TrueCoach |
|---|---|---|
| Starting monthly price | From A$6/mo (Essential), Starter A$30/mo, Pro A$90/mo | From US$26.34/mo (~A$37) Starter, 5 clients |
| Billed in AUD with GST tax invoices | ● | — |
| Platform fee on client payments | 0% (Stripe Connect direct) | 5% per successful transaction (TrueCoach Payments, since 7 Jan 2026) |
| Stripe Connect: your own merchant account | ● | — |
| AI program builder (60-second periodised plans) | ● | AI Workout Builder ships per-client plans, no periodisation engine documented |
| Fast manual plan building (Build a starting skeleton wizard: pick split / goal / equipment, day grid arrives pre-shaped with movement-pattern slots that filter the autocomplete by what kit your client has) | ● | Templates and per-client programs, blank-canvas first row |
| Compact prescription shorthand parser (3×8 @RPE8 @30kg 90s writes Sets, Reps, Weight, RPE, Rest in one keystroke) | ● | — |
| Auto-save every 2 seconds with offline replay | ● | — |
| Section headers (Activation / Strength / Accessories / Finisher / Mobility) inferred automatically from the exercise name | ● | — |
| Mirror From Another Day (one-click clone of a populated day into an empty one) | ● | Duplicate workout (within a program) |
| Smart Bulk Push that adapts per client (defers clients in deload, swaps lifts for missing equipment, skips on injury notes) | ● | Program Sync pushes edits to all assigned clients identically |
| Coaching memory: trainer rules saved once, applied to every future plan (e.g. "for HYROX never include bicep curls") | ● | — |
| Churn prediction (next-30-day risk score, not last-30-day engagement) | ● | Compliance Rate (last 7/30/90 days) |
| Day-anchored 90-day client journey (Day 0 / 7 / 14 / 30 / 60 / 90 milestones auto-filled from logger PRs, shareable Day 90 page) | ● | Onboarding Sequence + workout-milestone badges |
| Self-serve client booking for 1:1 appointments | ● | — |
| Group classes with capacity, waitlists, auto-promote on cancel | ● | — |
| Video conferencing links (Zoom, Google Meet, Teams, Cal Video, Whereby, Jitsi) on 1:1 sessions AND group classes | ● | — |
| Built in Australia for Australian PTs | ● | — |
| Cancel in 1 click, no support ticket | ● | — |
| Branded client portal (your logo, colours, business name on every screen inside the app) | Included on every tier | Available on Standard and up |
| White-label App Store listing (a separate app published under your business name on the App Store)(TrueCoach wins) | Not available. Clients use the BuildStability app, branded to your business throughout | Custom-branded app available on Standard and up |
| Daily client-uploaded form-check video review loop(TrueCoach wins) | — | ● |
| Voice Notes in client chat (shipped 27 Feb 2026)(TrueCoach wins) | — | ● |
| Wearables sync (Apple Watch, Garmin, WHOOP) on Standard tier and up(TrueCoach wins) | — | ● |
| North American support hours(TrueCoach wins) | AU business hours | ● |
TrueCoach claims last verified against TrueCoach’s own public pricing page on 3 May 2026. We re-verify quarterly. Trust this page? Check the source.
When TrueCoach is the better choice.
Every comparison page on the internet tries to pretend their product wins every case. It does not. Here is when we think you should pick them over us.
- 01Your entire coaching model is daily async video feedback: clients upload form-check clips, you reply with notes and Voice Notes. TrueCoach is the category leader for this workflow.
- 02You are based in North America and need Pacific, Mountain, Central or Eastern business-hours support and USD-native billing.
- 03You already use TrueCoach Payments and your effective fee is below 5% by volume (rare), or you do not take payments through your software at all.
- 04Wearables (Apple Watch, Garmin, WHOOP) are central to how you track adherence and TrueCoach Standard tier wearables sync at A$81/mo is acceptable.
One thing we care about more than feature parity.
We never want to see you go. Life changes, and we hope it's that, not that the product let you down. Either way, cancellation isn't a fight. The PT software industry has a reputation for punishing it. We do the opposite, on the record.
Cancel in 1 click. Directly from the Business page. No support ticket. No phone call.
Keep access until the end of your billing period. No immediate lockouts. Export your data on your schedule.
Changed your mind? Undo in 1 click. Reverse a pending cancellation any time before it takes effect.
Questions people ask before switching from TrueCoach.
How does TrueCoach pricing compare to BuildStability for an Australian PT?
TrueCoach lists three public tiers in USD as of 3 May 2026: Starter US$26.34/mo for 5 clients, Standard US$57.99/mo for 20 clients, and Pro US$136.99/mo for 50 clients. At ~1.39 USD/AUD, that is roughly A$37, A$81, and A$190 per month before any FX conversion fee from your bank. BuildStability bills in AUD: Starter A$30/mo for 25 clients, Pro A$90/mo for 100 clients, every feature included on every plan. For a PT with 15+ clients the gap compounds quickly.
Does TrueCoach charge a fee on client payments?
Yes. Effective 7 January 2026, TrueCoach Payments charges a 5% fee on every successful transaction, applied to the full invoice including taxes. Refunds still incur the 5%, and chargebacks add a separate US$15 dispute fee. That is on top of the underlying card-processing cost. Source: TrueCoach's own help article on processing fees, linked from their pricing page.
How does BuildStability handle client payments differently?
BuildStability uses Stripe Connect. You connect your own Stripe account via OAuth, and your clients pay into your Stripe balance directly. BuildStability charges zero platform commission on top. You pay only Stripe's standard processing fee (around 1.75% + 30c for domestic AU cards). Invoices, receipts, payouts, and refunds all flow through your own Stripe dashboard, in your business name with your ABN, with GST line items where applicable.
Does TrueCoach have an AI program builder like BuildStability?
As of 3 May 2026, TrueCoach does not feature an AI program builder for periodised plans on its public pricing or product pages. The pricing page references an AI Meal Plan Generator only. BuildStability ships a periodised AI program builder that produces a full 4-week block in around 60 seconds based on the client's training history, RPE trends, injury notes, and equipment. Trainer reviews and edits before assigning. We re-check this every quarter and will update the page if TrueCoach launches a programming AI.
I prefer to build plans manually. Is BuildStability fast enough for that?
Yes, and that was the focus of v1.9.5 (May 2026). The Build a starting skeleton wizard takes three picks (Split, Goal, Equipment) and opens the editor with the day grid pre-shaped. Push / Pull / Legs in one click, no blank canvas. Each slot's autocomplete is pre-filtered to the right movement and the kit your client has, so a Bodyweight day shows the push-up family and hides barbell variants. Compact prescription shorthand (3×8 @RPE8 @30kg 90s) writes Sets, Reps, Weight, RPE, and Rest in one keystroke. Auto-save every 2 seconds. Section headers (Activation / Strength / Accessories / Finisher) appear automatically as you build. Mirror a populated day into an empty one in one click. The coaching rules you teach Repley apply to manual templates too. If you came from TrueCoach for the manual-build control, you keep the control and gain the speed.
Why would I switch from TrueCoach to BuildStability?
Five reasons specific to AU PTs: (1) AUD billing with GST tax invoices in your ABN, vs USD billing with FX conversion fees on every charge; (2) zero platform commission on client payments via Stripe Connect, vs TrueCoach's 5% per-transaction fee since January 2026; (3) AI periodised programming, churn prediction, and a built-in 90-day client journey that TrueCoach does not ship; (4) fast manual plan building (skeleton wizard, prescription shorthand, auto-save, section headers, mirror-day) for trainers who prefer to build by hand; (5) AI nutrition built on Australian data — AUSNUT plus Coles, Woolworths, and our curated Aussie branded list — included on every paid tier. If your coaching is mostly in-person or hybrid (programs, scheduling, billing, nutrition), BuildStability is the better fit.
How does BuildStability nutrition compare to TrueCoach’s AI Meal Plan Generator?
Two different design choices. TrueCoach ships an AI Meal Plan Generator (creates recipes / meal plans), upload-meal-plan workflows, MyFitnessPal integration, and per-client macro goals — built around US food data. BuildStability ships AI macro targets (Repley reads the training block and sets protein, carb, calorie targets), five client-side logging methods on every paid tier (barcode, label photo, meal photo, conversational with Repley, voice), and a food database built around the Australian shelf: AUSNUT (Food Standards AU/NZ), 4,300+ Coles and Woolworths branded products, and a curated AU list (Macca’s, GYG, KFC, Subway). Our deliberate choice is AI sets targets, never rigid menus — research on adherence is clear that prescribed breakfast/lunch/dinner plans fail. If you prefer prescribed meal plans and MyFitnessPal sync, TrueCoach fits better. If your clients eat at Coles and Bunnings and you want adherence not rigidity, BuildStability fits better.
Is TrueCoach still better for daily async video coaching?
Yes, for trainers whose entire model is daily client-uploaded form-check videos with async coach feedback. That is what TrueCoach was built around and it remains the category leader for that workflow, including the Voice Notes feature shipped 27 February 2026. BuildStability lets trainers attach demo videos to library exercises and run live video sessions via Zoom, Google Meet, Teams, Cal Video, Whereby or Jitsi, but we do not ship a client-upload async video-feedback loop. If async video is your whole coaching model, pick TrueCoach.
Can I migrate my TrueCoach client list to BuildStability?
Yes, with our help. If you process payments through Stripe with your own dashboard access, connect your Stripe account to BuildStability and we bring products, customers, and active subscriptions across. Saved cards stay on Stripe so your clients are not asked to re-enter card details. For your client list, export it as CSV from TrueCoach and email it to us. We review the data and load what fits. Programs rebuild faster through the AI builder than through manual port.
What about cancelling BuildStability if it does not work out?
Cancellation is a single click inside your Business page. You keep access until the end of your billing period, and you can undo the cancellation in one click before it takes effect. No support tickets, no notice periods, no phone calls.
Try BuildStability free for 14 days.
No credit card required. Export your data at any time. Cancel in 1 click. If BuildStability is not a better fit than what you are using now, you will know within a week.
TrueCoach is a registered trademark of Xplor Technologies, LLC. BuildStability is not affiliated with, endorsed by, or sponsored by TrueCoach. All claims on this page reflect TrueCoach’s public pricing and feature documentation as of 3 May 2026. Claims are re-verified quarterly.