Troubleshooting

Scheduling Issues

Common Scheduling Problems:

"Copy Time Slots not working" • Make sure you have availability rules set up • Check that you're selecting time slots before copying • Try refreshing the page and selecting slots again • Ensure you have upcoming available times

"Email notifications not sending" • Check that Resend is properly configured • Verify your business email settings • Check spam folder for test emails • Contact support if emails consistently fail

"Calendar links not working" • Try different calendar apps (Google, Apple, Outlook) • Check that appointment times are in the future • Verify your business timezone is set correctly • Test with a simple appointment first

"Availability not saving" • Make sure you're logged in as the correct user • Check that you have permission to modify availability • Try refreshing the page and saving again • Clear browser cache if issues persist

"Conflict detection not working" • AI conflict detection is a suggestion - always double-check manually • Make sure all bookings are properly saved • Check that appointment times don't overlap • Refresh the calendar view to see latest bookings

Getting Help:

• Check this help section for detailed guides • Contact support for technical issues • Use the "Report Issue" button in the app • Check our status page for system issues

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