Troubleshooting
Troubleshooting
Common issues and solutions
Common Issues
Troubleshoot login issues, client limit errors, subscription problems, and technical difficulties....
Account & Login Issues
Common Account & Login Problems:
"I can't log in"
• Check that you're using the correct email address
• Verify your password is correct (passwords ar...
Sign In with Apple & Google
Quick & Secure Social Sign-In:
Build Stability supports signing in with your Apple or Google account. This provides a faster, more secure way to acce...
Password Reset Troubleshooting
Complete Password Reset Guide:
How to Reset Your Password:
1. Go to the login page at https://buildstability.com/login
2. Click "Forgot your password...
Checking Email Spam Settings
How to Check Spam Settings for Common Email Providers:
Gmail:
1. Open Gmail in your web browser
2. Click the gear icon (⚙️) in the top right
3. Click...
Subscription & Billing Issues
Managing Your Subscription:
How to Check Your Subscription Status:
1. Go to Business → Software Subscription tab
2. Your current plan, price, and ren...
Connection & Server Issues
Service Temporarily Unavailable:
If you see a "Service Temporarily Unavailable" or "Connection Issue Detected" screen, this means BuildStability is h...
Scheduling Issues
Common Scheduling Problems:
"Copy Time Slots not working"
• Make sure you have availability rules set up
• Check that you're selecting time slots bef...