Changing or Cancelling Your Enrolment

Managing Your Recurring Enrolments:

Viewing Your Enrolments:

• Go to your Client Portal dashboard • Look for the My Recurring Classes section • You'll see all your active enrolments with: - Class name - Days you're enrolled (e.g., "Mon + Wed") - Class time - When you enrolled

Cancelling an Enrolment:

1. Find the enrolment in My Recurring Classes 2. Click Cancel Enrolment 3. Confirm your cancellation

What Happens When You Cancel:

• All your future bookings from that enrolment are cancelled • Your past attendance history is preserved • Credits are refunded according to your trainer's cancellation policy • You can re-enrol at any time

Changing Your Days:

To attend on different days: 1. Cancel your current enrolment 2. Re-enrol with your new preferred days

Cancelling a Single Session:

You can still cancel individual sessions without affecting your enrolment: • Find the session in your upcoming bookings • Cancel that specific session • Your future booked sessions remain unchanged

Note: Cancellation windows may apply. Check with your trainer for their specific policy.