Stripe Connect Setup
Stripe Connect Setup
Connect your Stripe account to accept payments for subscriptions and group classes
Why Connect Stripe?
Stripe Connect is for Client Billing — It's Optional
Your BuildStability subscription is separate from Stripe Connect. You can subscribe to any plan ...
Clients Who Pay Outside the App (Bank Transfer, Cash)
Bill some clients through the app and others outside it. If a client pays you directly (bank transfer, cash, or an arrangement you handle yourself), y...
Step-by-Step Setup Guide
Set Up Stripe Connect for Client Billing:
Stripe Connect enables you to accept card payments from your clients. This is separate from your BuildStabi...
Stripe Account Requirements
Stripe Connect Standard Account Requirements:
To successfully connect and use Stripe, you must provide the following information:
Required Informati...
Payment Responsibility & Accessing Your Account
Understanding Payment Responsibility and Account Access:
Payment Responsibility - Who Is Liable?
BuildStability uses Direct Charges for all client ...
Cancellations, Refunds & Unassigning Services
How cancellations work in BuildStability:
We treat cancellations as a fairness promise, not a loophole. Clients keep what they have already paid for,...
Troubleshooting Stripe Connect
Common Issues and Solutions:
Issue: "Connect Stripe" Button Not Working
- Solution: Check that you're logged in as a Business Owner or Admin
- Soluti...
Software Subscription Tab
Managing Your BuildStability Subscription:
Your BuildStability subscription is separate from Stripe Connect. You can subscribe immediately by selecti...
Group Classes & Stripe — Do I Need Payments Enabled?
Group Classes Work With or Without Stripe — You Choose
You do NOT need Stripe connected to create and manage group classes. The "Require Active Plan ...
Group Class Scheduling — Start & End Dates
Control When Your Classes Run
Every group class has a Starting From date that determines when it first appears on your calendar. By default this is s...