Client Management

Client Management

Managing your clients

Clients Page Overview

Clients Page Tabs: The Clients page uses an in-page tab system for efficient client management. On mobile, tab names are shortened (Clients, Progress,...

Searching & Filtering Clients

Powerful Search & Filter System: The Clients page includes advanced search and filtering capabilities to help you quickly find and manage your client...

Why Assign Workout Plan, Service & Trainer?

The Three Essential Assignments: Build Stability's client management system is built around three core assignments: 1. Workout Plan Assignment (Why I...

Adding & Inviting Clients

Add clients through the Clients page → Clients List tab. Use the "Invite Client" button for email invitations or "Add Manually" for direct entry. Impo...

Send Setup Email to Manually Added Clients

What is "Send Setup Email"? The "Send Setup Email" feature allows you to invite clients who were manually added to your system. When you add a client...

Client Profiles & Progress

Track client progress, view workout history, and manage their fitness journey with detailed profiles. Use the Client Progress tab to manage workout pl...

Understanding Your Engagement Score (For Clients)

What is Your Engagement Score? Your Engagement Score is a personalized metric (0-100) that gives you a holistic view of your fitness progress. It's au...

Engagement Score Dashboard

Holistic Client Tracking: The Engagement Score is a comprehensive fitness metric (0-100 scale) that combines multiple performance factors. What It M...

Strength Journey Chart

Your client's 1RM trajectory, at a glance: The Strength Journey chart plots estimated 1RM over time from actual logged sets, then draws a trendline p...

Progress vs Notes Tabs

Organized Client Dashboard: Client dashboards now use tabs to reduce cognitive load and improve focus. 📈 Progress Tab: • Engagement Score Widget - ...

Trainer Notes (Private vs Team)

Two Types of Notes: 1. Trainer Notes (Private) 🟡 • Icon: Amber sticky note • Visibility: Only YOU can see • Perfect for: - Personal observations ...

Client Limits & Archiving

Overview: Build Stability uses a secure client archiving system designed to help trainers manage their client roster while protecting subscription lim...

Client Portal Layout & Navigation

The five-tab layout (v2.1.0): The client portal opens on Today by default and is organised into five tabs that mirror the bottom navigation on mobile...

Booking Access Controls

Overview: Control whether clients need an active service plan (membership, pack, or pass) to book sessions. These toggles are in the Booking Access pa...

Auto-Approve Client PT Bookings

The outcome: clients book a 1:1 session that fits your availability, it lands on your calendar instantly. No more clients waiting for "yes, see you Fr...

Creating Services Without Stripe (Manual Billing)

Overview: You can create memberships, packs, and passes without connecting Stripe. These services use manual tracking — the app tracks sessions and cr...

Smart Scheduling & Capacity Utilization

Your Central Hub for Schedule Management: The Smart Scheduling tab (labelled Smart on mobile) on your Calendar page is your one-stop destination for:...

Voice Commands & AI Scheduling Assistant

Natural Language Scheduling with Voice Input: The Smart Scheduling tab features an AI-powered personal assistant that understands natural language in...

Bulk SMS & Email Notifications

Automated Client Communication: After applying schedule changes, you can send bulk notifications to all affected clients via email or SMS. This ensur...

Setting Availability & Session Preferences

Configure Your Availability and Default Settings: The Availability tab (Avail. on mobile) on your Calendar page lets you set when you're available fo...

Calendar View Features

Calendar Display Options: The Calendar page provides multiple views to help you manage your schedule efficiently. View Modes: • Day View - Detailed ...

Online Sessions (Zoom, Google Meet, Cal.com)

Running online sessions and classes with BuildStability: You can mark a 1:1 appointment OR a recurring group class as online and attach a video meeti...

Recurring Appointments

Creating Recurring Appointments (3-Click Flow): The Create Appointment modal includes an inline recurring configuration. No separate modal or extra c...

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